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Teamwork Analytics
Automation
Adoption Automation
Teams Adoption Automation
Governance Automation
Owner Policy Reminder
Teams Guest Reminder
Teams Activity Reminder
Deleted Team Owner Reminder
User Stats Weekly
User Stats Monthly
Calls and Meetings Automation
Built in Device Teams Reminder
Meeting Failure Notification
Call Failure Notification
Adaptive Card Design
Add Charts to Automation Adaptive Cards with QuickChart
Icon Library
Automation Taking Actions
Card Reference
Creating an Adaptive Card Template
Customer Scenarios
Target Specific Team Owners by Country with Information
Reminder about Team Guests
New Public Teams without Guests
Single Owner Reminder with Channel ID
Public Teams Reminder with Channel ID
Target Specific Team Members by AD attributes
Teams Activity Reminder with Channel ID
New Public Teams without Guests
Welcome / Invalid
Welcome message
Invalid message
Automation Overview
Default Automation Scenarios
Configuring Automation Scenarios
How to make Logic App Webhooks for TWA Automation Actions
Automation Allow and Deny Lists
Automation in Customer Azure Tenant (CAT)
Monitoring Automation CAT
Alerting
Teamwork Analytics Alerting
Logic Apps for Alerting
Alert on Service Bus Queue Backlog using Azure Alerts
Power BI Reports
Teams Usage
Summary
Activity by Country and Modality
Active User Counts
Active User Percentages
Active User Percentages All Bands
Month on Month
Device Usage
Device Usage Details
Avg Use Per User Per Day by Country
Relative User Activity
Users and Attributes
Custom AD Attributes
Data Freshness Detail
Daily Active Users
Weekly Active Users
Monthly Active Users Percentage
Relative Daily Active Users
Relative Weekly Active Users
Relative Monthly Active Users
Activity Counts Daily
Activity Counts Weekly
Activity Counts Monthly
Per User Activity Daily
Per User Activity Weekly
Per User Activity Monthly
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Teams Insight
Summary
Governance Reporter
Owners Members Guests
User Activity
Active Users
Department Interaction
Usage Change
Users and Attributes
Team Files
Teams Collaboration
Team Stats
Teams Distribution
User Collab Activity
Collab Activity (Averages)
Collab Activity (Totals)
User Mention Activity
Team Files
Per Team Profile
Guest Distribution
Guest Details
Users and Attributes
Threads Country Interaction
Replying Country Interaction
Threads Department Interaction
Replying Department Interaction
Active Teams Files and Chat
Teams Channel Chat Activity
Data Freshness Detail
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Teams Governance
Governance Reporter
Owners of Teams with Guests
Guest Distribution
Guest Details
Team Creation and Status
Team Files
Apps
Teams by User
Disabled Owner Accounts
Calls and Meetings: Failures
Calls Dashboard
Call Failure Locations
Calls with Failures
Calls with Failure Details
Meetings Dashboard
Meeting Failure Locations
Meetings with Failures
Meetings with Failure Details
Calls and Meetings: Devices
Device Trends
Devices
Device Noise Levels
Devices & Events
Devices & Users
Calls and Meetings: Usage
Meeting Trends
Meeting Detail
Meetings Per User Trends
Meeting Join Stats
Meeting Join Dashboard
Meeting Joins by Country
Meeting Join Country Detail
Meeting Joins by User
Calls Per User Trends
Call Stats
Calls Dashboard
Calls by Country
Calls Country Detail
Calls by Users (All)
Calls by Users (Last 14 days)
Interaction Overview (Last 14 days)
Call Interactions (Last 14 days)
Meeting Interactions (Last 14 days)
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Calls and Meetings: Call Logger
Calls Dashboard
Call Trends
Call Logger
PSTN Digits
Calls and Meetings: Performance
Quality Dashboard
Location Quality
Stream Locations
KPI Trends
KPI Exceeded
KPI Date and Time
KPI Streams
KPI Trees
KPI Clusters
KPI Insights
Stream Details
Network Key Performance Indicators
Modality Score
Runbook – Calls and Meetings
Runbook – Usage and Governance
Setup
Power BI Setup
How to connect Power BI Reports to your data
How to navigate Power BI Reports
How to Install Teamwork Analytics Power BI Apps in your Organization
How to Rename Custom AD Attributes Filters in Power BI Reports
Power BI Filters
How to upload and use a Power BI template
Report Development Process
Advanced
Architecture
Teamwork Analytics Architecture Overview
Calls and Meetings Architecture – Data Flows
Usage and Governance Architecture – Data Flows
Querying the RAW JSON Call Records Files
Data Issues with Microsoft Teams user activity Get user detail Endpoint
Check Data Freshness from Microsoft Reporting API
Get Call Record from Graph
Calls and Meetings Database Schema
Deploy a Calls & Meetings Automation scenario (CAT)
CAT Installs – Customer Monitoring
Configure Task Scheduler for Automation
SQL Backups
CAT Configuration Notes
Data Nuances
DeadLetterManager
Calls and Meetings Aggregate Table Calculations
Anonymisation of Selected Users PII Data
Excluding teams from file scan
Configure Custom User Attributes – Usage and Governance
Configure Data Retention – Usage and Governance CAT
Data Collection Configuration (Scan)
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Setup Teamwork Analytics
Usage and Governance SaaS Setup
Calls and Meetings SaaS Setup
Calls and Meetings – Subnet Mapping
Teamwork Analytics Authorisation steps
Deploy Automation App (Bot) into Microsoft Teams
Custom User Groups filter
CSP setup for Teamwork Analytics
FAQ
Call Queue and Auto Attendant data
Collecting Logs – Usage and Governance
Comparing Teamwork Analytics to other solutions
Data Collection Explained Usage and Governance
Data Dictionary and Reporting Capabilities Usage and Governance
Decommission
Determining current data collection state
FAQ Usage and Governance
Files / Drive Items
Messages
Monitoring and Maintenance Tasks Usage and Governance CAT
Relative User Activity Thresholds
Security Details
Usage and Governance Data Collected and Capabilities
Usage and Governance Dependencies
Calls & Meetings Definitions
Database Version
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Teamwork Analytics Overview
Teamwork Analytics – Architecture and Deployment Overview (SaaS)
How to get help
Teams Audit
Microsoft Teams Audit – Customer Requirements
Teams Chat Assist
Security Overview
Teams Chat Assist Installation
Teams Chat Assist User Guide
OneConsultation
OneConsultation Overview
OneConsultation v2 Resource Pack
OneConsultation v2 User Guide
OneConsultation V2 Known Issues
Main
Teamwork Analytics
Power BI Reports
Calls and Meetings: Devices
Category – Calls and Meetings: Devices
Articles
Device Trends
Devices
Device Noise Levels
Devices & Events
Devices & Users